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Installation Issues

Posted By caseym 19/05/2011 20:09:01

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Installation Issues

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caseym	Posted 19/05/2011 20:09:01
InstantASP Veteran 48 Group: Forum Members Last Active: 22/06/2011 11:52:30 Posts: 1, Visits: 29	I'm running into a couple issues getting InstantForum set up on a site I'm working on. First the resources don't seem to be getting pulled down properly. Instead of the header as shown in the installation documentation I'm ending up with something like this: I've turned on logging exceptions to file but nothing is showing up. Have other people ran into the same issue? Second issue is that clicking on a Forum, a topic, a user, etc... I get a 404 error. It seems like this is related to one of the axds that InstantForum depends on and I've done some digging around in the forum but I'm not finding anything that addresses the issue. Bonus Question! This needs to be deployed to Azure. Has anyone done so? Tags 404, Azure, Installation, Resources.xml
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Ryan Healey	Posted 23/05/2011 12:25:48
I dont see much sun 10,426 Group: Administrators Last Active: 2 days ago @ 12:00:45 Posts: 2,372, Visits: 33,841	Hi There, I'm sorry to hear of the trouble and for my delay. This looks like the Globalization\{LanguagePackName}\Resources.xml file is not loading correctly. Can you ZIP up your Globalization folder and attach that to a support ticket at http://tickets.instantasp.co.uk Please let me know the language pack you have selected. We'll restore this locally and review the resources.xml file to see if there are any problems. The most common reason for this is the XML document is not well formed. For example the first element is not <?xml/> or some XML is missing an end tag. > Bonus Question! This needs to be deployed to Azure. Has anyone done so? This is planned. We'll be posting further news ASAP. Currently I'm not aware of anyone who has done this I'm arfaid. Kindest Regards, Ryan Healey Founder and CTO Facebook \| Twitter \| Blog \| Docs 12 tips to improve your customer support
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*Al Bsharah*	Posted 24/06/2011 20:53:32
If I only had a Life 2,587 Group: Moderators Last Active: 15/09/2012 08:21:24 Posts: 361, Visits: 3,661	Any update on the Azure stuff? Al Bsharah: Twitter / Blog Aholics.com: Twitter / Facebook Jeepaholics Anonymous Forum Embarke.com - We Fix Online Groups
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We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

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