Email user search within "Admin CP"

Hi Ant,

Thanks for your response. I was taking a closer look today. You can search by email if you belong to the moderator member group. I believe this works in 2010 but you must belong to a moderator member group. It would not work previously if you only belonged to the admin member group for example.

In 2012 we've resolved this to ensure default behaviour for both moderators and admins is to search both username and email address within the Admin CP.

Hope this helps. Please don't hesitate to respond if i can assist further,

Kindest Regards,

Ryan Healey
Founder and CTO

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Author	Message
Ant88	Posted 29/11/2011 23:29:20
Supreme Being Group: Forum Members Last Active: 23/03/2012 19:17:16 Posts: 5, Visits: 89 26	Hi Hopefully this is the correct area. I have recently upgraded our software from 4.1.4 to 2010-5. All is working great! One thing i have noticed so far is i am unable to do a member search within the admin CP using the users email address. As this worked well in the previous version am I missing something? As sometimes members will sign up and not let me know their username so makes it tricky to assign them to a group!! Cheers Ant
	REPLY QUOTE
Ryan Healey	Posted 30/11/2011 12:45:27
I dont see much sun Group: Administrators Last Active: Yesterday @ 13:22:53 Posts: 2,339, Visits: 22,736 7,714	Hi Ant, Thank you for your post. Welcome to the forum :) I'm afraid this was removed for 2010. The good news is we've added this back into our 2012 update due very soon. This will be a free update for you if you've just purchased the 2010 upgrade. I hope this helps. If I can assist further please don't hesitate to respond, Kindest Regards, Ryan Healey Founder and CTO Facebook \| Twitter \| Blog \| Docs 12 tips to improve your customer support
	REPLY QUOTE
Ant88	Posted 30/11/2011 19:11:52
Supreme Being Group: Forum Members Last Active: 23/03/2012 19:17:16 Posts: 5, Visits: 89 26	Hi Ryan thanks for the reply, I thought I was missing something, so good to know it is not me! Is a shame this was not included thou! Hopefully we will be able to get the update will see what appears in our license account holders profile! Thanks, Ant
	REPLY QUOTE
Ryan Healey	Posted 30/11/2011 19:47:59
I dont see much sun Group: Administrators Last Active: Yesterday @ 13:22:53 Posts: 2,339, Visits: 22,736 7,714	Hi Ant, Thanks for your response. I was taking a closer look today. You can search by email if you belong to the moderator member group. I believe this works in 2010 but you must belong to a moderator member group. It would not work previously if you only belonged to the admin member group for example. In 2012 we've resolved this to ensure default behaviour for both moderators and admins is to search both username and email address within the Admin CP. Hope this helps. Please don't hesitate to respond if i can assist further, Kindest Regards, Ryan Healey Founder and CTO Facebook \| Twitter \| Blog \| Docs 12 tips to improve your customer support
	REPLY QUOTE
Ant88	Posted 30/11/2011 20:40:54
Supreme Being Group: Forum Members Last Active: 23/03/2012 19:17:16 Posts: 5, Visits: 89 26	Hi Ryan That has worked a treat added myself to the moderator group and i can now search using the email address! Thank you! Ant (ps have you read the email i have sent?)
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Ryan Healey	Posted 01/12/2011 00:28:09
I dont see much sun Group: Administrators Last Active: Yesterday @ 13:22:53 Posts: 2,339, Visits: 22,736 7,714	Thanks Ant. Yes i popped a response via email :) Kindest Regards, Ryan Healey Founder and CTO Facebook \| Twitter \| Blog \| Docs 12 tips to improve your customer support
	REPLY QUOTE

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Email user search within "Admin CP"

Email user search within "Admin CP"

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