Forum email Address is not showing as a sender of the forum emails.

Posted By bjohnson 04/01/2012 19:29:16
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Forum email Address is not showing as a sender of the forum emails.

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bjohnson
 Posted 04/01/2012 19:29:16
InstantASP Addict

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Group: Forum Members
Last Active: 13/03/2012 16:07:58
Posts: 1, Visits: 202
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Under General Settings, I have populated the "Forum Email Address" field with a different address...let's say forumadmin@domain.org. I am using an email address where this email address is simply a nickname tied to another email address..let's say that main email address is billybob@domain.org. When the forum sends out emails it shows that it is coming from billybob@domain.org. Suggestions?
Ryan Healey
 Posted 05/01/2012 14:18:00
I dont see much sun

I dont see much sun - (7,714 reputation)

Group: Administrators
Last Active: Yesterday @ 13:22:53
Posts: 2,339, Visits: 22,736
Hi Bill,

Hope your very well. Thank you for your post.

We will use your account email address (the email you used to register) only if you choose to send an email to a member. This allows them to respond directly to the email. We only reveal your account email if absolutely needed. We make every effort to keep your account email address private.

For example if you receive a private message the email sent to inform you of the new private message from the forum will be sent from the email address defined under General Settings.

Can you confirm which email is sending using your "billybob@domain.org" email address. I assume this is the email address you used to register on the forums? I look forward to your response and assisting further,


Kindest Regards,

Ryan Healey
Founder and CTO

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