Easy way to recover deleted users?


Hi Ryan & Team,

Been searching your documentation and didn't find what I was looking for. Is there an easy way to recover deleted users aside from rolling back the server?
We discussed this briefly on the phone at one point last year but I was hoping there might be something easier at this point. It's very important to do if we can.
Thanks for your help!

//Davey

Hi Davey,

Great to hear from you. Thank you for posting in the forums :)

I'm afraid if you've deleted a user the user's information will have been removed from the database. The only way currently to recover this would would be via a database restore. Sorry we don't have an easy workaround for this Davey.

To address this going forward Davey we have already added a soft delete feature into our forthcoming 2017 update for topics & posts. We'll be adding the same soft delete option for user accounts allowing you to recover these if deleted in the future. 

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Kindest Regards,

Ryan Healey



ryan@instantasp.co.uk
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Ryan Healey - Tuesday, March 21, 2017 12:16 PM
Hi Davey,

Great to hear from you. Thank you for posting in the forums :)

I'm afraid if you've deleted a user the user's information will have been removed from the database. The only way currently to recover this would would be via a database restore. Sorry we don't have an easy workaround for this Davey.

To address this going forward Davey we have already added a soft delete feature into our forthcoming 2017 update for topics & posts. We'll be adding the same soft delete option for user accounts allowing you to recover these if deleted in the future. 

That will be a great feature. Thank you, Ryan.
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