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 Posted 20/12/2006 08:14:39 |
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Forum Newbie
Group: Customers
Last Login: 31/07/2007 19:17:32
Posts: 11,
Visits: 4
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| It would be great if there was a support module - say InstantSupport.NET, similar to the KB, but where admin/support could be able to answer questions that are coming in directly to support and it could then track the support requests - separately from KB type issues, but you could still then create a KB article from it as well.
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