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Forum Member
      
Group: Forum Members
Last Login: 04/04/2007 08:36:23
Posts: 47,
Visits: 59
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Im getting the following error on the event log when I try to install. The installation does not succeed. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11722 Date: 3/28/2007 Time: 9:14:19 AM User: F3\administrator Computer: WEB05 Description: Product: InstantKB.NET v1.3 Developer License -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _670FA585_28B5_4FAA_94CE_8FD227204691, location: \\192.168.1.13\www_Live\MarineDepot.com\store\InstantKB13\Install.Helper.exe, command: \\192.168.1.13\www_Live\MarineDepot.com\store\InstantKB13\ For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 46 32 31 30 35 46 44 {F2105FD 0008: 32 2d 45 45 35 34 2d 34 2-EE54-4 0010: 44 41 32 2d 39 44 33 31 DA2-9D31 0018: 2d 45 34 35 30 35 32 39 -E450529 0020: 30 33 36 36 43 7d 0366C}
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Support Supremo
      
Group: Customers
Last Login: 09/09/2008 21:04:36
Posts: 568,
Visits: 2,505
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wnfaknd (3/28/2007)
Im getting the following error on the event log when I try to install. The installation does not succeed. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11722 Date: 3/28/2007 Time: 9:14:19 AM User: F3\administrator Computer: WEB05 Description: Product: InstantKB.NET v1.3 Developer License -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _670FA585_28B5_4FAA_94CE_8FD227204691, location: \\192.168.1.13\www_Live\MarineDepot.com\store\InstantKB13\Install.Helper.exe, command: \\192.168.1.13\www_Live\MarineDepot.com\store\InstantKB13\ For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 46 32 31 30 35 46 44 {F2105FD 0008: 32 2d 45 45 35 34 2d 34 2-EE54-4 0010: 44 41 32 2d 39 44 33 31 DA2-9D31 0018: 2d 45 34 35 30 35 32 39 -E450529 0020: 30 33 36 36 43 7d 0366C}
Hi, Many thanks for your post! I would suggest you to install it manually following the InstantKB.NET Read Me.txt file in the root of application folder.
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Forum Member
      
Group: Forum Members
Last Login: 04/04/2007 08:36:23
Posts: 47,
Visits: 59
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| Carlos, I will need to open a paid support ticket to get this issue resolved. Please let me know how to proceed.
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