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Forum Newbie
Group: Forum Members
Last Login: 03/11/2008 11:02:55
Posts: 4,
Visits: 25
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| As above - our InstantKB v2.0.2 installation, although working fine in every other way, won't allow anonymous users to either access content (that has relevant permissions) or even register via register.aspx - everything is redirected to logon.aspx unless you login. Given that this doesn't occur out-of-the-box (welcome kb article), I'm assuming we have a database setting or config value that's been mis-configured (either by InstantKB or manually). Any ideas on how to resolve this, or even where this is controlled (we have the dev source)? Many thanks, James
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IF.NET 4.2 Coming Soon
Group: Administrators
Last Login: Yesterday @ 16:29:04
Posts: 1,956,
Visits: 3,018
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Hi James,
Hope your very well. Many thanks for your post. I'm sorry to hear of the troubles.
With regard to articles not showing for anonymous users. I would double check the tab, the primary category for the article and the actual articles member group associations. If the articles category has a parent category that has not been associated with the Anonymous Member group the article won't be displayed.
I would visit your Admin CP area. Goto Manage Custom Tabs and select the tab the problem articles appear under. Ensure the tab is associated with the Anonymous member group. Save any changes. Next visit the Staff CP and goto Manage Categories for your tab. Right click the top level category and select "Edit Category".
Ensure any parent categories and the actual article category are also associated with the Anonymous member group. When editing a category you can choose to propagate permissions to all child categories and articles within those categories. If it won't disrupt with any custom member groups you have possibly setup i would suggest ticketing both the check boxes when editing either the top level category ir the article category to copy the member groups to all child categories & articles.
With regard to the registration problem James i would check the default "Awaiting Approval Grou" group within Admin CP » Settings » Registration & Login. Do you see a default group. Also James do you see a group specified for the default Registered Member Group. I'd be happy to take a look around your installation if thats possible to determine what could be causing these problems. I'll also double check these reports locally to ensure we don't have any problem and keep you posted. In the meantime i hope some of the suggestions offered here help,
Kindest Regards,
Ryan Healey
Director / Developer
 Explore our products...
http://demos.instantasp.co.uk/
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Forum Newbie
Group: Forum Members
Last Login: 03/11/2008 11:02:55
Posts: 4,
Visits: 25
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| Ryan, No joy on all counts unfortunately - please contact me offline to have a look at our installation. Kind regards, James
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Forum Newbie
Group: Forum Members
Last Login: 03/11/2008 11:02:55
Posts: 4,
Visits: 25
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| All sorted. The root web.config also uses forms authentication so we had to add the following to it to ensure our kb virtual directory works as expected (even though the kb has its own web.config that specifies its own forms authentication): <location path="kb"> <system.web> <authorization> <allow users="*" /> </authorization> </system.web> </location> Hope this helps others. Thanks, James
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