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 Posted 28/11/2005 19:32:04 |
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Forum Newbie
Group: Forum Members
Last Login: 28/11/2005 19:05:16
Posts: 1,
Visits: 1
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| Hi there, I'm looking for an ASP.NET based forum and knowledge software for my upcoming product website. The InstantForum and InstantKB suite seems to be a good candidate for my purposes. The only thing I'm currently missing is a ticketing system! Do you have any plans to make your support ticketing system available as a commercial product or add-on for InstantForum/InstantKB? Best Regards,
Neven Zovko
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| Posted 29/11/2005 08:22:59 |
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Support Supremo
Group: Customers
Last Login: 13/11/2008 12:44:07
Posts: 568,
Visits: 2,507
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nz (11/28/2005)
Hi there, I'm looking for an ASP.NET based forum and knowledge software for my upcoming product website. The InstantForum and InstantKB suite seems to be a good candidate for my purposes. The only thing I'm currently missing is a ticketing system! Do you have any plans to make your support ticketing system available as a commercial product or add-on for InstantForum/InstantKB? Best Regards,
Neven Zovko
Dear Neven Zovko, The ticketing system is a proprietary system that was made for internal use. As a result, it is not ready for sale, as it is very heavily integrated with our ecommerce system and some programming shortcuts were made to get it out the door faster that resulted in a not very configurable system. However, modifying the ticketing system and making it available for sale is being discussed as a project for after InstantKB 2.0 is released.
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