Is Staf Member = Yes causes a registration error

Matrix1000 — Mon, 09 Jun 2008 17:46:43 GMT

Is Staff Member:

Error Message: Operator is not valid for type 'DBNull' and string "0".

RobH — Wed, 23 Jan 2008 10:46:32 GMT

Anyone know what to do about the above error or had it before?

It occurs when logged in as an admin and you click "manage articles" and hit the go button to retrieve the last few new ones.

External links in articles

XL-Dennis — Fri, 14 Dec 2007 10:51:33 GMT

Hi,

Is it possible to have external links (which are inside articles) viewed in new windows instead as now in the same window?

Kind regards,

Dennis

Query Article Count of all subarticles

flyguy — Thu, 29 Nov 2007 14:52:44 GMT

We have been customizing InstantKB to fit our needs, and the one area where we could use a little help is writing a query that will return the article count of a category and all subcategories. Currently we have written a recursive routine which loops through all articles of the parent and child categories for a count. However for articles that appear in multiple categories are counted twice. I'm not sure the current database structure is really setup for this type of heirarchy, but is t

Error message: Thread was being aborted

carl136 — Fri, 16 Nov 2007 06:09:31 GMT

When I'm creating articles for the company I work for sometimes I can save articles but after a while I get the following message:

"An unexpected error occured within the application. If your the administrator of this site please contact InstantISP ltd and provide your ExceptionLog.config" file to assist with determining the cause of this problem. You can click here to go back to the knowledge base home page.

Error Meassage: Thread was being aborted.

Google Analytics

dsmith — Wed, 14 Nov 2007 07:04:27 GMT

Anyone know which page to add google analytics code to and where?

IE login problems but FF is OK!!?!?

MichaelJo — Thu, 08 Nov 2007 21:58:58 GMT

I recently have a problem with our instantkb which we use quite a bit.
Everything was fine and is v 1.3 running on .NET 1.1 and selected. We do also have 2.0 installed but the IIS and all is configured to use 1.1.x.x

Users can log into i with firefox browse and all, but IE just sits there and seems like its breaking the command or doesnt know what to do. I am lost on the cause and have tried everything to resolve this. I know this is a glitch or some small issue.

Someone please poin

mail not sent

pasquale.debartolo — Mon, 29 Oct 2007 06:56:44 GMT

Hi,

i have sp1 and i have set-up the parameter for sent e-mail, but email remain in queque.

What can i do?

InstantKB and Sharepoint 2007 Integration

tonny — Thu, 27 Sep 2007 06:27:56 GMT

Has anybody included InstantKB as part of a Sharepoint 2007 site? We are currently developing our new support site with Sharepoint 2007 and wanted to see if we could setup InstantKB and InstantForums as a sharepoint site without sending the user to a different site or having them create a new account for these web apps. Is this possible?

Thanks in advanced,

Tonny

Configuration error

gemmal — Mon, 24 Sep 2007 05:43:31 GMT

I am currently have problems with the error message below, taking over my entire knowledge base. It usually takes over the knowledge base for a couple of hours, then goes back to normal. I can't pin-point what is causing it, because it seems to do it for no reason.

Configuration Error!

The required application setting InstantKB_ShowAdminTab cannot be found within the InstantKB.config configuration

Search Result Highlighting Problem

Tom in Dallas — Sun, 19 Aug 2007 15:56:40 GMT

When a user brings up a page as a result of a search, the search word or words are automatically highlighted. For the most part, this is a good thing. However, should that word (or words) be an actual part of a URL within the KB article, the URL itself is mangled with the highlighting code.

For example:

The lack of ASP.NET 2.0 support is not grave (although it is annoying); more importantly, there are lots of small pent-up bugs and wish-list items and also general desire to have more features and see this product move forward.

Question: Is there a future for this product? How about a realistic answer? If we have to migrate to

SQL Error when creating the database

Valter — Tue, 31 Jul 2007 09:51:04 GMT

When I try to create the DB for the script, I get this

[b]Msg 209, Level 16, State 1, Procedure ikb_sp_GetArticles, Line 11
Ambiguous column name 'LastModified'.[/b]

not much information regarding this error here on the forum, but there is a KB article addressing this behaviour with the explanation from Mr. Carlos Muniz...

[i][b]In this case you should alter the 2nd instance of LastModified to read "LastModified as LastModified2" in the ikb_sp_GetArticles stored procedure

How can I edit the "Ask a Question" text?

NCCHCA2 — Thu, 12 Jul 2007 14:43:38 GMT

How do I edit the text that appears to the public when they click on "Ask a Question" to make it more specific to my company and its services?

InstantKB.NET Brief RoadMap

Ryan Healey — Thu, 28 Jun 2007 13:32:27 GMT

Hi All,

With all the fuss recently with regards to the latest forum release many of you may be mistaken for thinking we've forgot about InstantKB.NET. This is simply not true. I've provided below some brief information below containing release dates and expected features.

I'll continue to revise this topic once things become a little more concrete.

InstantKB.NET v2.0

We cannot guarantee all features will make it into the v2.0 release. We will do our very best.

- Localizat

How do I login as "Admin"?

saint168 — Thu, 21 Jun 2007 03:07:06 GMT

I just finished installing the InstantKB. Everything seems to be working but I don't know how to login as "Admin" to customize the KB. Is there a hidden admin username and password I can use? The InstantKB_Users table is empty right now.

Thank you

Manasge Articles search not working

thaynes — Tue, 19 Jun 2007 05:52:42 GMT

I just installed InstantKB.NET, and I can't seem to use the "Manage Articles" function.

Within the Admin system, I'm clicking "Manage Articles" in the left-hand menu. When I use the search form on the page http://domain/admin/update.aspx no results are found. I've tried multiple search terms, and various options in the drop-down menus.

When I click the Go button at the bottom of the form, the page is refreshed, and the se

Edit Existing Article?

thaynes — Mon, 18 Jun 2007 08:25:49 GMT

I'm having trouble editing any existing topic within InstantKB.NET.

The documentation you have in your knowledge base doesn't seem accurate. The editing screen capture doesn't appear anywhere I can find it.

I'm logging in as an Admin, selecting an article, and then I click on the Edit Article icon in the top-right corner (pencil icon). However, the link just refreshes the page. It appears that the hyperlink for the Edit Article icon is the exact page I'm actually on, such as

ERROR: Could not access 'CDO.Message' object.

thagr8analyza — Tue, 05 Jun 2007 14:42:43 GMT

Users get the following message when they try to "Ask A Question" on our InstantKB site. The site is running on Windows 2003 Server, and CDOSys.dll is present. The SMTP server is running. The ExceptionLog has the following entry for this error:

"<Exception>
<Message> Could not access

Rich Textbox not behaving

ThoughtCrusader — Thu, 24 May 2007 14:30:04 GMT

I'm adding a couple new pages to create/edit article templates, and one of my pages involves loading the page with RTB hidden, then when the user selects a template to load I show the RTB and load the contents of the template into it. Or so I thought. The html gets loaded into the RTB, I can see it in the rendered html, but the RTB is empty and does not accept any input. now, If I load the page and don't hide the RTB, it works fine. This is obviously a bug somewhere in the RTB, and not my

How do I update my licence?

phollows — Tue, 15 May 2007 11:49:32 GMT

I have 1.3, originally licensed as a single host to my www server. I've now moved to a dual server environment to load balance, and so the KB doesn't work half the time because it's not on that host.

I need to change the license so it specifically refers to the single server its' on (e.g. www0.mydomain.com/kb) - how do I do that?

Opening InstantKB web page

Toad — Wed, 02 May 2007 09:22:24 GMT

Hi.

During some testing work I recently pointed my local version of InstantKB to a restored database of our live KnowledgeBase. Initially when I tried to open it (http://localhost/instantkb13) I recieved an error telling me that login had failed for my machine. I was able to correct this by adding my machine name\ASPNET to the users table in the database, and all was well until today, where I am recieving the same message.

I have recen

Attachments

amiller — Wed, 18 Apr 2007 07:30:51 GMT

I am new to InstantKB and have a question regarding attachments. Is that a way to add an attachments to an article that is already uploaded to the attchement directory in InstantKB?

I have several articles for which I have created flash training tutorials. I need to share the same attachment with more that one article and I do not wish to upload the attachment more that once if there is any way around it.

Thanks,

Aaron :)

Is InstantKB 2.0 In Beta Testing?

glebne — Tue, 10 Apr 2007 15:37:34 GMT

Per Ryan's post below, is InstantKB 2.0 in beta testing?

http://support.instantasp.co.uk/FindPost12191.aspx

Is there an easy way to link relevant articles to new articles I write?

GTFarrell — Tue, 10 Apr 2007 12:35:26 GMT

The articles that exist do not show up unless I choose the category, then ALL of my articles show up in the list.

If it is a relevant article and you have chosen the keywords carefully, when you click on "Add Related Article" shouldn't the articles that have some of the same keywords show up?

Right now nothing shows up until you click on the category. And then when ALL of your written articles list out, they are listed by the last date modified or their creation date. It is very difficult to find

InstantASP Community Forums » Old Forums » InstantKB.NET 1.x » Latest Topics