InstantASP Community Forums / InstantForum.NET 4.x / General Discussion / Response time from support / Latest PostsInstantForum.NET v4.1.4InstantASP Community Forumshttp://community.instantasp.co.uk/sales@instantasp.co.ukMon, 01 Dec 2008 18:02:44 GMT20RE: Response time from supporthttp://community.instantasp.co.uk/Topic13967-36-1.aspxIt never used to be a problem, but since mid-May I have NOT been hearing from their support team. I used to hear back within a day or two... but now I've taken to emailing every few days, updating tickets... and nothing.</P><P>Perhaps someone is ill over there, I don't know. I am hoping they repudiate themselves soon, or post an explanation.Thu, 05 Jun 2008 10:15:54 GMTsirmiromResponse time from supporthttp://community.instantasp.co.uk/Topic13967-36-1.aspxWhat is the average time to get a response from support? I opened a ticket a day and a half ago and I have heard nothing. Is this standard?Thu, 05 Jun 2008 02:00:34 GMTRadxSoftware