﻿<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>InstantASP Community Forums / Old Forums / InstantForum.NET 4.x / Suggestions &amp; Requests  / Ticketing Support System? / Latest Posts</title><generator>InstantForum.NET v4.1.4</generator><description>InstantASP Community Forums</description><link>http://community.instantasp.co.uk/</link><webMaster>sales@instantasp.co.uk</webMaster><lastBuildDate>Fri, 09 Jan 2009 03:59:11 GMT</lastBuildDate><ttl>20</ttl><item><title>RE: Ticketing Support System?</title><link>http://community.instantasp.co.uk/Topic9205-51-1.aspx</link><description>[quote][b]nz (11/28/2005)[/b][hr]Hi there,&lt;P&gt;I'm looking for an ASP.NET based forum and knowledge software for my upcoming product website. The InstantForum and InstantKB suite seems to be a good candidate for my purposes. The only thing I'm currently missing is a ticketing system! Do you have any plans to make your support ticketing system available as a commercial product or add-on for InstantForum/InstantKB?&lt;/P&gt;&lt;P&gt;Best Regards,&lt;BR&gt;Neven Zovko&lt;BR&gt;[/quote]&lt;P&gt;Dear Neven Zovko,&lt;P&gt;The ticketing system is a proprietary system that was made for internal use. As a result, it is not ready for sale, as it is very heavily integrated with our ecommerce system and some programming shortcuts were made to get it out the door faster that resulted in a not very configurable system. However, modifying the ticketing system and making it available for sale is being discussed as a project for after InstantKB 2.0 is released.&lt;BR&gt;</description><pubDate>Tue, 29 Nov 2005 08:22:59 GMT</pubDate><dc:creator>Carlos Muniz</dc:creator></item><item><title>Ticketing Support System?</title><link>http://community.instantasp.co.uk/Topic9205-51-1.aspx</link><description>Hi there,&lt;P&gt;I'm looking for an ASP.NET based forum and knowledge software for my upcoming product website. The InstantForum and InstantKB suite seems to be a good candidate for my purposes. The only thing I'm currently missing is a ticketing system! Do you have any plans to make your support ticketing system available as a commercial product or add-on for InstantForum/InstantKB?&lt;/P&gt;&lt;P&gt;Best Regards,&lt;BR&gt;Neven Zovko&lt;BR&gt;</description><pubDate>Mon, 28 Nov 2005 19:32:04 GMT</pubDate><dc:creator>nz</dc:creator></item></channel></rss>