Hope your all very well. I just wanted to apologize for the downtime we experienced yesterday. We noticed the site was unavailable within minutes and contacted our hosting company immediately. Unfortunately it took them several hours to resolve the problem.

I'm sincerely sorry for any inconvenience or delay this may have caused. This downtime did not effect our email's and you should have received a prompt response to any email enquiry.

This has happened a little to often recently. To ensure this does not happen again we've recently purchased our own hardwareand will be co-located shortly after the release of InstantKB.NET v2.0.

With regard to InstantKB.NET v2.0 this is still our primary focus and we'll have a downloadable beta very soon. We are making progress daily with InstantKB.NET v2.0 there is just much in this release it is taking time. We are very close now to offering a download.

We are also expecting a InstantForum.NET update in September shortly after the InstantKB.NET v2.0 final. James ihas been working on some new features for v4.2 aswell as pur work to move clean the forum markupm move towards strict xhtml and improve accessability (css layout etc). v4.2 will be provided as a Visual Studio.NET 2005 solution and will be compatiable with .NET 2.0 or 3.5. i'll be posting more information on what you expect to find within v4.2 very soon.

Although our downtime did not effect our email's. If our problems yesterday has delayed any support or sales request please don't hesitate to contact me via email on ryan@instantasp.co.uk pr via MSN messenger on sales@instantasp.co.uk.

You can also contact me directly through our web site livechat feature at www.instantasp.co.uk (top right-hand corner).

Many thanks as always for all your support. We look forward to bringing you some good news with regard to InstantKB.NET v2.0 and the next version of InstantForum.NET very soon.


Kindest Regards,

Ryan Healey
Director / Developer

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