Here is the error I am receiving:

Could not find file 'c:\windows\system32\inetsrv\Pages.config'.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.FileNotFoundException: Could not find file 'c:\windows\system32\inetsrv\Pages.config'.

Source Error:

If these do not resolve your issue, please email Support@InstantASP.co.uk, as there is no certaintly as to how long your forum post will sit here, these are community forums, which we do dip into and try to assist wherever possible, but on busy days we do not have time to read the forum all the time, likewise with direct PM's (of which i've not received any from you incidentally), the best channels of support are certainly the ticketing system or the support email address, both of which we make every effort to turn around as quickly as possible.

As I say, i'm very sorry that your ticket was not acknowledged but it has been escalated for investigation and has been/is being looked at, I assure you I will be following up on why it was not acknowledged by the first line representative that reviewed it, thankyou for the feedback, and hopefully we can resolve your issue as quickly as possible.


Kindest Regards,

James Trott
Developer

I expect that the time I've spent waiting for an initial response to my issue will be credited back to me.

Robert M. Teague
Kaneohe, Hawaii

Once again, I would ask, if you dont feel your ticket is receiving attention (which again, I assure you it is, under investigation doesnt mean we've parked it or are not reviewing it, it means we're working to resolve the issue) then do please email support -at- instantasp.co.uk or myself on james -at- instantasp.co.uk, the problem with this issue, is we cannot replicate it, we cannot create a situation that forces this error to occur, the information we've requested from you may enable us to do so, but any other technical information you can offer, as to when and how this error occurs, or any unique configurations in your environment setup, will enable us to expedite a solution. I apologise that your ticket has received no further response to date, but this remains because we're still searching for a solution, to a problem we cant quite recreate.

As soon as new information on your issue is available, we will repost to the ticket, I'd like to reiterate that you're welcome to email anytime to find out whats happening with your issue, or get a status update.


Kindest Regards,

James Trott
Developer

Did you ever find a fix for this Pages.config issue? We're having the same problem. Support from InstantASP has been, let's say, dissappointing.

I'm pretty sure it has something to do with a search bot hitting some page somewhere and triggering some sort of melt-down with the url redirection.

I haven't spent the time to completely investigate, but I will because I'm getting extremely frustrated/tired of having to baby-sit this software.