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Forum Newbie
Group: Forum Members
Last Login: 03/05/2008 20:44:58
Posts: 10,
Visits: 104
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When you copy and past info from ms word and this contains images, this images dont show in kb cause the physical address of object. Is there any way to copy ms word documents as they are without save each image of each document and then upload it? We already have our internal kb in this format...
Greetings!
JP
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Forum Newbie
Group: Forum Members
Last Login: 03/05/2008 20:44:58
Posts: 10,
Visits: 104
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| Ok, we now verify there is no way to upload automatically the images included in MS Word document, but there's a problem when you copy & paste text. If you've accented words in your document these words looks like are pasted rightly in the rich text box but when you save the article and it is uploaded again, these characteres are converted to squares (as when you convert from ISO-8859-1 to UTF-8) and cannot be recovered. Instead of that if you retype these characters on rich text box and save the article they're saved right. I think this is an issue on that control.
Greetings!
JP
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Forum Member
Group: Customers
Last Login: 28/08/2008 16:11:00
Posts: 44,
Visits: 241
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| What happens when you copy & paste an image from word is the image is stored on the local PC doing the copy & paste job, so that user sees the images. Obviously when another user looks at the articles all he will see is red xs. I found that the best method of putting in Word documents is to save the document as a web page in Word, what this does is extract all the images out of the word document and save them as individual images in a subdirectory called the same as the word document. This way they are easy to put into the article using the insert image button.
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Forum Newbie
Group: Forum Members
Last Login: 03/05/2008 20:44:58
Posts: 10,
Visits: 104
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Thats right, that was the way we uploaded images quickly...
Greetings!
JP
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