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Problem upgrading to 2.01 Expand / Collapse
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Posted 13/05/2008 14:08:33
Junior Member

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Group: Customers
Last Login: 02/06/2008 09:59:21
Posts: 30, Visits: 158
I upgraded to 2.01 this afternoon - no errors in the SQL script and the code copied across fine, but when I look at my knowledgebase now, the tree view is empty - I can still edit categories, amend articles etc, but the tree view remains blank.

See treeview :

But we have lots of articles!:

Post #13913
Posted 28/05/2008 05:51:29
Forum Newbie

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Group: Forum Members
Last Login: 28/05/2008 06:36:17
Posts: 2, Visits: 4
Hi BentleyBoys,

Did you find a solution to this problem? I have just upgraded and have the same issue.

Cheers

Post #13944
Posted 28/05/2008 12:07:59
Supreme Being

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Group: Administrators
Last Login: Today @ 12:02:28
Posts: 245, Visits: 549
this looks like a data caching issue, which is likely to self resolve, however, incase it's not, we are looking into this to ensure there's nothing more sinister at work.


Kindest Regards,

James Trott
Developer

Post #13950
Posted 28/05/2008 18:54:23
Forum Newbie

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Group: Customers
Last Login: Today @ 12:02:23
Posts: 15, Visits: 164
We had the same problem.

It had to do with some none-default member groups roles we had assigned to the categories in 1.3 and the users were not a meber of these member groups anymore after the update.

Make sure the user you use to login belongs to the member group that is assigned to the category.

You can check it under manage categories - Edit category.

Geert

Post #13952
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