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number of views not updating in user forums

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 Posted 27/10/2008 03:03:58
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The non-user forum has 1 topic and it has been viewed 11 times. the other user forums,(and there are several of them) are not updating the number of views. they all appear as zero views,and i know this is not accurate.
i am using 4.1.3
Post #14266
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 Posted 27/10/2008 10:33:35
Product Developer

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If you go into your admin CP,under the maintenance tab,you'll find a page of tools called "Synchronise and Rebuild" there should be everything you need in here to correct this issue.

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Kindest Regards,

James Trott
Developer

Post #14270
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 Posted 28/10/2008 06:34:43
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James Trott (27/10/2008)
If you go into your admin CP,under the maintenance tab,you'll find a page of tools called "Synchronise and Rebuild" there should be everything you need in here to correct this issue.

What does Synchronise and Rebuild actually do?
Post #14287
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 Posted 28/10/2008 20:17:25
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Okay. I applied your suggestion and it said that it compiled successfully -
however,the # of views remains at 0 -
perhaps it will take some time,from now,to begin building up views?
that all of the views of the past did not work,and now,we begin at zero...
right?

thanks.

MoDan
Post #14288
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 Posted 28/10/2008 20:29:40
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Ahhh,alas,it is still not updating the number of views...
i did it,and then i went and viewed it,and nothing. it did not go up one at all.
I suspect it is still not calculating.
however,as i said,in the non-user groups,the number of views is registering.

any advanced help you can suggest?

Moshe
Post #14289
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 Posted 29/10/2008 20:17:56
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Last Login: 21/02/2009 22:14:30
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the number of views is still not changing. it remains at zero in all user forums.
any other help anyone can offer?

thanks

Moe
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 Posted 30/10/2008 12:31:39
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I would suggest emailing support or opening a support ticket at this stage.

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Kindest Regards,

James Trott
Developer

Post #14296
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