I installed InstantKB and I am getting this error after I try to open the page:

An unexpected error occurred within the application. If your the administrator of this site please contact InstantASP Ltd and provide your "ExceptionLog.config" file to assist with determining the cause of this problem. You can click here to go back to the knowledge base home page. Error Message: Cannot open database requested in login 'instantkb13'. Login fails. Login failed for user 'NT AUTHORITY\NETWORK SERVICE'

Can anyone help me with this?

Thank you,

Dear ariesk,

May be it's a connection string problem. Please check in your InstantKB.config file the InstantKB_ConnectionString node. Please see below an example:

<ConfigValues>
    <Name>InstantKB_ConnectionString</Name>
    <Value>server=localhost;trusted_connection=true;database=instantkb13</Value>
</ConfigValues>

You can also put in the connection string: the dbo user and password:

<ConfigValues>
    <Name>InstantKB_ConnectionString</Name>      <Value>server=localhost;uid=Username;pwd=Password;database=instantkb13</Value>
</ConfigValues>

Thanks for the reply. I got it fixed. It didn't have the Network Service in the Logins. Once I added it and gave the necessary permissions, it worked.

K

Dear ariesk,

Thank you for your feedback! I'm glad to hear that it has worked out.