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Posted 11/12/2005 16:48:38
Junior Member

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Group: Customers
Last Login: 01/11/2007 00:28:54
Posts: 34, Visits: 39
On Ver 4.1.2 I send out a bulk email and some people get multiples of the email a minute or two apart.  They are only in one forum group.

Is anything resolved on this or is the cause known?

Thanks.

pat

Regards,

Pat Dempsey

Post #9331
Posted 12/12/2005 12:03:02


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Last Login: 02/02/2006 08:51:54
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Hi Pat,

We have received reports of this happening before, however, we have never been able to replicate this.  This issue is very high on the list for further investigation for version 4.1.4, though.



Kindest Regards,

John Tabor

 

Post #9346
Posted 12/12/2005 13:48:12
Junior Member

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Group: Customers
Last Login: 01/11/2007 00:28:54
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If there is anything I can do to help, such as give you full access or even do a GoToMeeting from my computer.  Carlos has a PW to the server from a previous problem.  I can pretty much make it happen.  From an email I sent to about 50 people last night, I received 3 replies that said they got from 7 to 10 each of the same email.

Let me know what you need.

Pat

Regards,

Pat Dempsey

Post #9348
Posted 27/10/2006 18:21:18
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I had this happen tonight on my new instalation version 4.1.4 - Some users recieved bulk mail sent once more than 8 times.
Post #11935
Posted 27/10/2006 18:56:30
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Group: Customers
Last Login: 01/11/2007 00:28:54
Posts: 34, Visits: 39
clmayo (10/27/2006)
I had this happen tonight on my new instalation version 4.1.4 - Some users recieved bulk mail sent once more than 8 times.

We took a sledge hammer to it and changed servers to a server with a different mail system where we had more control.  The other server was a managed server that used a mail system on another server in the data center.  We just brought the forum inhouse and now it works.

On that other server, we were also getting things stuck in the queue and moving to the new server fixed that also.

It's just a mystery.  Sorry I can't give you a more elegant fix.

Pat

Regards,

Pat Dempsey

Post #11936
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