Hello - we are running InstantKB 2.06 and saving PDF attachments in our SQL database so they can be accessed using Full Text Search with the pdf iFilter.
We have intermittent reports from users of slow and failed downloads of PDFs. The PDF files range in size from 3.5 to 10 MB.
In a small test I've seen widely varying download times. A 6 MB file took over two minutes to download to my work PC at 5 PM but only 42 seconds to a home PC at 10 PM.
Can anybody comment on whether they have seen this and if there are known/possible causes? So far I've heard of cache settings in browsers that can interfere. It also sounds like download throttling mechanisms - such as used here to manage our bandwidth - can have an effect. What about other issues? Does it make a difference if more than one person is trying to download the same file? Are there web server settings that can come into play? Settings in the SQL db?
Any known issues and solutions are appreciated - thank you!