Hi Ryan, wondering if anyone else is having issues and are experiencing problems loading up the mobile version of the forum on a windows 8 phone? It loads the page but then nothing appears!
I also have users telling me they are getting runtime errors when being viewed on and ipad (see attached) where it will take several attempts to load.
If anyone has any answers to these it would be gratefully received!
I hope your well. It could be the 51degress mobile device database we use to detect mobile devices for the mobile skin is trying to update and you don't have write & modify permission on the App_Data folder for the windows account under which the InstantForum application pool runs.
To resolve this please try the following...
1. Identify which windows account your InstantForum application pool is running under (IIS > Application Pools. Right click the forum application pool and goto Advanced Settings, Locate the Process model area and it should be shown in the Identity row).
2. Now we know which windows account InstantForum is running under we will need to give this account write & modify permissions to the InstantForum/App_data folder.
The mobile device database will try to periodically update to ensure the latest devices are always present. If this happens and you don't have modify or write permissions on the App_Data folder you will get a run-time error. Please let me know if this helps resolve the problem.
Our 2012 mobile skin should work just fine on WinPhone 8. This could be related to the CSS we discussed yesterday via email. I'll take a closer look today for you.
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