InstantForum 2012 - Windows 8 phone not loading!


InstantForum Problem
Hi There,

Wondering if anyone else is having issues and are experiencing problems loading up the mobile version of the forum on a windows 8 phone? It loads the page but then nothing appears!

I also have users telling me they are getting runtime errors when being viewed on and ipad (see attached) where it will take several attempts to load.

If anyone has any answers to these it would be gratefully received!

Ant
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InstantForum Problem

I can tell you that my site works well on my Windows 8 Phone. I access it several times a day and manage user accounts with it.

My only complaint is not having access to the file system so I can post photos but that's a limitation of Windows 8 Phone
Edited
7 Years Ago by Eddy Lucast

Hi Eddy,

Uploading photos from your phone / tablet is coming with our next release due in the coming week or two. I've enclosed an extract from the whats new page which will go live soon....

https://community.instantasp.co.uk/Uploads/Images/d869e44a-198b-4a62-9ed1-ce54.png

You can thank Dave M for making me add this :)

The mobile skin has been completely rewritten for our 2013 release. You can see some screen grabs or try the new version at...

We don't have a native Windows 8 theme for the new mobile skin in 2013 however we have tested on Android, iOS 6 & WinPhone8.

I'll have further news on our 2013 update very soon,

UPDATE: Newer versions of InstantForum now have a lighter dedicated editor specifically for mobile devices. For this reason this issue has been marked as resolved and this topic closed. Of course if we can assist don't hesitate o start a new topic here within our forums. 

http://www.instantasp.co.uk/images/line.gif
Kindest Regards,

Ryan Healey



ryan@instantasp.co.uk
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Ant88 (16/09/2013)
Hi Ryan, wondering if anyone else is having issues and are experiencing problems loading up the mobile version of the forum on a windows 8 phone? It loads the page but then nothing appears!

I also have users telling me they are getting runtime errors when being viewed on and ipad (see attached) where it will take several attempts to load.

If anyone has any answers to these it would be gratefully received!

Ant

Hi Ant,

I hope your well. It could be the 51degress mobile device database we use to detect mobile devices for the mobile skin is trying to update and you don't have write & modify permission on the App_Data folder for the windows account under which the InstantForum application pool runs.

To resolve this please try the following...

1. Identify which windows account your InstantForum application pool is running under (IIS > Application Pools. Right click the forum application pool and goto Advanced Settings, Locate the Process model area and it should be shown in the Identity row).
2. Now we know which windows account InstantForum is running under we will need to give this account write & modify permissions to the InstantForum/App_data folder.

The mobile device database will try to periodically update to ensure the latest devices are always present. If this happens and you don't have modify or write permissions on the App_Data folder you will get a run-time error. Please let me know if this helps resolve the problem.

Our 2012 mobile skin should work just fine on WinPhone 8. This could be related to the CSS we discussed yesterday via email. I'll take a closer look today for you. 

http://www.instantasp.co.uk/images/line.gif
Kindest Regards,

Ryan Healey



ryan@instantasp.co.uk
www.instantasp.co.uk
Blog | Community | Docs

http://www.instantasp.co.uk/core/assets/images/email/facebook.png http://www.instantasp.co.uk/core/assets/images/email/twitter.png http://www.instantasp.co.uk/core/assets/images/email/google.png http://www.instantasp.co.uk/core/assets/images/email/linkedin.png

My shoulders are broad :)

A really big Thank You

Dave


~~~~~~~~~~~~~~~~
Dave
~~~~~~~~~~~~~~~~

All good things come to those who wait.

Dave for president, thank you Dave! Our site is a truck history site and pictures are a big part of it.

OK Dave since you were successful, my hopes are for photos to be posted as thumbnails linked to the full size photos. Get results and I'll buy you a beer!!!! LOL

Patience Eddy

That facility is in the pipeline :)
along with a few others... :)

~~~~~~~~~~~~~~~~
Dave
~~~~~~~~~~~~~~~~

All good things come to those who wait.

Hi All,

Updated the demo site today with the first release candidate. I would love it if you could try adding images from your mobile devices to the following thread and let me know if you run into any problems...

https://instantasp.cloudapp.net/InstantForum2013/Topic57.aspx

Proper thumbnails are coming Eddy. I was hoping to get these in for 2013 but at this rate if I don't release soon I'll have to call this 2014 :)

I appreciate just re-sizing the full size image is not ideal.and it will be improved This will be top of the list for the next minor release. I hope this sounds OK.

http://www.instantasp.co.uk/images/line.gif
Kindest Regards,

Ryan Healey



ryan@instantasp.co.uk
www.instantasp.co.uk
Blog | Community | Docs

http://www.instantasp.co.uk/core/assets/images/email/facebook.png http://www.instantasp.co.uk/core/assets/images/email/twitter.png http://www.instantasp.co.uk/core/assets/images/email/google.png http://www.instantasp.co.uk/core/assets/images/email/linkedin.png

Hi Ryan, I updated the "51 Degree dll" and that seems to have made it work for now, although the menu is causing problems as it not staying up to click the them. I will have a look at the suggestions you have mentioned and let you know! Many thanks for your help!

On another quick note is there any modules as such that will link in with a joomla based website?

Cheers,
Ant

On another quick note is there any modules as such that will link in with a joomla based website?

I'm sorry we don't have any kind of support for joomla integration currently. We are working on a marketplace for plug-ins, providers, widgets, integration, themes, language packs etc.
We are hoping to offer additional integration options for many popular CMS platforms thruough the marketplace. 

I've moved joomla up the list but i'm afriad I can't make any promises at this stage. Stay tuned and we may have news soon :)

http://www.instantasp.co.uk/images/line.gif
Kindest Regards,

Ryan Healey



ryan@instantasp.co.uk
www.instantasp.co.uk
Blog | Community | Docs

http://www.instantasp.co.uk/core/assets/images/email/facebook.png http://www.instantasp.co.uk/core/assets/images/email/twitter.png http://www.instantasp.co.uk/core/assets/images/email/google.png http://www.instantasp.co.uk/core/assets/images/email/linkedin.png
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