Spam user Registrations

InstantKB Question
We seem to be receiving many bogus user registrations daily,  Is there a way to stop this? 

American Hakko Products, Inc.
IT Team Member
Mona Wells
InstantKB Question

Hi Mona,

Great to hear from you. I'm sorry to hear this.

For InstantForum you may wish to enable our StopForumSpam integration - this can be helpful to reduce spam registrations. For InstantKB we don't have this integration however you can certainly disable registration.

To disable registration within InstantKB you would need to visit the Admin CP and click the gear or cog icon within the manu on the left. This will show our various setting pages. Select the Registration & Login link. From the Registration & Login page disable the "Show Registration Links" option. Save these settings. This will prevent users from creating new accounts however you can of course still allow those with permission to open support tickets. If I can assist further Mona or the problem persists of course please don't hesitate to respond. I hope this helps.
Kindest Regards,

Ryan Healey
Blog | Community | Docs


Once again,  thank you for all your support.   We will give this a try.

American Hakko Products, Inc.
IT Team Member
Mona Wells

Existing Account
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