Unusual characters in forum

Hi Ryan & Team,

Could you help me resolve this issue? Users are complaining about unusual characters appearing in the forum. If you scroll down, you can see boxes with arrows pointing out of them.


Thank you.

Davey D.

Hi Davey,

Great to hear from you. I'm sorry to hear of the trouble. 

Taking a closer look at the link you kindly provided it appears there are several nested font awesome icons within the quotes which are causing the problems. There is also a link tag nested within an <i/> tag which is certainly not normal or something we do. These are the various <i class="fa fa-external-link"></i> tags you'll see within the post HTML. You can see this below...

Unfortunitly I will need additional access to investigate why this is occurring and troubleshoot further. I'll contact you offline via email Davey to arrange this access. This certainly seems to be a parsing issue so the likely candidates to investigate would be the IFCodes, bad language filters and / or the light box used for the images. 

Once we find the cause and solution Davey I'll certainly share with others here.

Kindest Regards,

Ryan Healey

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