I hope everyone is well. I'm super excited today to announce the release of our InstantKB 2018 update. Yay :)
InstantKB 2018 aims to make it even easier to consistently deliver great customer support. For both content authors and support agents answering questions we've introduced dozens of new features and made hundreds of smaller changes to help streamline your workflow.
To learn what's new please refer to our InstantKB 2018 release notes
. To learn how to upgrade and if you qualify for a free upgrade please read our blog post announcement
You can also try InstantKB 2018 via our public online demo
or sign up for a private free 30 day trial
As always should you have any questions regarding this release please don't hesitate to post here within our forums
, contact us
or submit a support ticket
. We look forward to assisting you and sharing some exciting news for both InstantForum & InstantKB in the very near future.
For now happy helpdesking :)
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